Privacy Policy
What we collect, why, and the choices you have.
Last updated: 2 October 2026
Who we are
This policy explains how Anandam Foundation (registration no. DEL-AR25711-20122016), C-801, Titanium Square, Thaltej Cross Road, Thaltej, Ahmedabad, Gujarat 380054, India ("we", "us") handles personal data on this website and in the Anandam mobile app.
We collect only what we need to run programs, accept contributions and stay in touch – and we never sell your data.
What we collect
- Account: your email address (to sign in) and the profile details you choose to add – name, phone, city, state and language.
- Program registrations: the details in the registration form, so our team can confirm your place by WhatsApp, phone or email.
- Contributions: name, email, phone, address and the amount, cause and date of each contribution. Your PAN only if you ask for an 80G tax receipt. Your card, UPI or bank details go only to Razorpay – we never see or store them.
- Counselling requests: the topic, preferred time, your note and contact details – visible only to the staff who arrange the session.
- Messages: what you send through the contact form, the newsletter sign-up or a WhatsApp chat with us.
- App notifications: if you allow them, a notification address for your phone, the topics you choose and (if you add it) your city.
- On your phone only: the app keeps your welcome choices, practice streak, saved talks, downloads and e-passes on the device. We do not receive them.
How we use it
- To create and secure your account and let you sign in.
- To confirm registrations, send event details, e-passes, join links and reminders.
- To process contributions, issue receipts (including 80G receipts when applicable) and keep the accounts that Indian law requires.
- To answer your messages and arrange counselling sessions you request.
- To send newsletters and app notifications you have chosen – you can stop them at any time.
- To keep the website and app safe, for example by limiting repeated form submissions.
We rely on your consent (which you can withdraw at any time) and, for contribution records, on our legal obligations under Indian tax and accounting laws.
How long we keep it
- Account and profile: until you delete your account.
- Registrations and counselling requests: while your account exists, or as long as needed to run the program.
- Contribution records and receipts: for as long as Indian tax and accounting laws require, even after an account is deleted.
- Newsletter: until you unsubscribe.
Your rights and choices
Under India's Digital Personal Data Protection Act, 2023, you can ask to see, correct or delete your personal data, withdraw consent, and raise a grievance.
- Edit your profile any time in My account (website) or Me (app).
- Turn app notifications off in Me → Notifications.
- Delete your account – see Delete my account.
- For anything else, email anandamfoundationngo@gmail.com or call +91 63511 63525. We reply within 30 days.
Security
Data is sent over encrypted connections (HTTPS). Access in our database is restricted row by row, so members see only their own records and only authorised staff see personal details. Receipts are stored privately and shared only through short-lived download links. No system is perfectly secure, but we work to protect your data and will inform you as the law requires if a breach affects you.
Children
Our programs and accounts are meant for adults. A person under 18 may take part only with the consent and involvement of a parent or guardian.
Changes and contact
If we change this policy, we will update the date at the top of this page and, for important changes, tell members by email or in the app.
Questions, requests or grievances: email anandamfoundationngo@gmail.com or call +91 63511 63525, or write to Anandam Foundation, C-801, Titanium Square, Thaltej Cross Road, Thaltej, Ahmedabad, Gujarat 380054, India.
